Your order will be shipped the business day after you place it, unless you specify a later delivery date in the order notes.
Most orders are received within 2 to 6 business days.
**Orders to the east coast shipped via UPS Ground can take up to 8 business days.**
Expiration Date: Our popcorn is popped fresh, is perishable, and contains no artificial preservatives, therefore it has about a 2 to 3 week optimal shelf life.
Chocolate Popcorn: For orders with chocolate coated popcorn, please be advised we cannot guarantee that chocolate will not melt in transit during hotter summer months. If you are concerned about potential melting, we recommend ordering your items with 2 day shipping to reduce the amount of time your package spends in a hot truck.
Bulk Orders, Orders over $500, and Hospitality Bags: For orders over $500, or orders that include hospitality bags, please allow 3 business days for order to ship due to the time-intensive nature of these orders. We appreciate advance notice when possible; you can specify your preferred ship date in the order notes.
A.P.O & P.O. Box Shipments: We cannot accept responsibility for any packages shipped to a PO Box via UPS. Delivery to PO Box addresses is at the discretion of UPS, and may be in conflict with their service terms in the delivery area. Please adjust your shipping address to a non-PO box address, or contact UPS to confirm their service in your area.
International Orders: Shipping outside the US is available to most destinations. You can process your order through our normal checkout process. If you encounter any difficulties, please contact us at email@example.com. Please note that international shipping costs can be significantly higher than domestic rates. *Due to the unpredictability of the customs process, we cannot guarantee delivery dates to international locations.*
Shipping Damage: It is a good idea to check your packages for any signs of shipping damage before opening and note any damage. If there is obvious damage, please call the shipping company (UPS) as soon as possible to submit a damage report. If you do need to return the products, please contact us immediately at firstname.lastname@example.org.